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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered USPS Shipping along with the price to ship your items.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Our top priority is to provide the best service possible and if you don't love what you ordered, we don't want you to keep it. If for any reason you are not satisfied with your purchase, you may return the item(s) in original condition for a full refund or exchange. Please note that Items purchased from the CWNC Nike Team Store are subject to BSN Sports myTeamStore return/refund policy as these orders are fulfilled directly by BSN Sports and not CWNC.

CWNC Trojan Spirit Shop
1617 Route 228
Cranberry, PA 16066
412-321-4823 | orders@cwnchs.org
See also: Terms & Conditions.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product so we may assist you.

CWNC Trojan Spirit Shop
1617 Route 228
Cranberry, PA 16066
412-321-4823 | orders@cwnchs.org
What is your return policy?
  Our top priority is to provide the best service possible and if you don't love what you ordered, we don't want you to keep it. If for any reason you are not satisfied with your purchase, you may return the item(s) in original condition for a full refund or exchange. Please note that Items purchased from the CWNC Nike Team Store are subject to BSN Sports myTeamStore return/refund policy as these orders are fulfilled directly by BSN Sports and not CWNC.

CWNC Trojan Spirit Shop
1617 Route 228
Cranberry, PA 16066
412-321-4823 | orders@cwnchs.org
See also: Terms & Conditions.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Please note that all online orders are fulfilled by a group of volunteer Trojan Moms. These ladies typically fill orders once a week, we appreciate your understanding and patience.